person using laptop
person using laptop
person using laptop

CLIENT

Pure Life

INDUSTRY

Dentistry

Transforming Manual Spreadsheets into Seamless Recurring Revenue

Transforming Manual Spreadsheets into Seamless Recurring Revenue

Transforming Manual Spreadsheets into Seamless Recurring Revenue

How Devma Helped PureLife Save 1,000+ Hours and Process 25,000+ Orders

ABOUT CLIENT

PureLife offers dental health professionals a unique combination of name-brand products and high-touch service, so “better health” can be a realistic part of every purchase decision. Since 2009, PureLife has been making dentists’ lives easier and the earth cleaner with its mission to build a bridge between the dental industry and the future: Dentistry Evolved.

PureLife offers dental health professionals a unique combination of name-brand products and high-touch service, so “better health” can be a realistic part of every purchase decision. Since 2009, PureLife has been making dentists’ lives easier and the earth cleaner with its mission to build a bridge between the dental industry and the future: Dentistry Evolved.

PureLife offers dental health professionals a unique combination of name-brand products and high-touch service, so “better health” can be a realistic part of every purchase decision. Since 2009, PureLife has been making dentists’ lives easier and the earth cleaner with its mission to build a bridge between the dental industry and the future: Dentistry Evolved.

CHALLENGE

PureLife discovered the majority of customers were placing the same orders over and over at regular intervals. Using this information, PureLife developed a subscription-based sales model to increase revenue and reduce overhead while improving the customer experience.

The only problem with their newly-fledged subscription model was whether they could get rid of their manual spreadsheets and sales orders and turn them into an automated workflow within NetSuite.

Unable to find a quick fix to implement their industry-changing sales tactic, PureLife turned to their long-time NetSuite solution provider, Devma to develop a custom solution in NetSuite to implement and automate the complex process of analyzing custom records data within NetSuite and turning it into sales transactions.

PureLife discovered the majority of customers were placing the same orders over and over at regular intervals. Using this information, PureLife developed a subscription-based sales model to increase revenue and reduce overhead while improving the customer experience.

The only problem with their newly-fledged subscription model was whether they could get rid of their manual spreadsheets and sales orders and turn them into an automated workflow within NetSuite.

Unable to find a quick fix to implement their industry-changing sales tactic, PureLife turned to their long-time NetSuite solution provider, Devma to develop a custom solution in NetSuite to implement and automate the complex process of analyzing custom records data within NetSuite and turning it into sales transactions.

PureLife discovered the majority of customers were placing the same orders over and over at regular intervals. Using this information, PureLife developed a subscription-based sales model to increase revenue and reduce overhead while improving the customer experience.

The only problem with their newly-fledged subscription model was whether they could get rid of their manual spreadsheets and sales orders and turn them into an automated workflow within NetSuite.

Unable to find a quick fix to implement their industry-changing sales tactic, PureLife turned to their long-time NetSuite solution provider, Devma to develop a custom solution in NetSuite to implement and automate the complex process of analyzing custom records data within NetSuite and turning it into sales transactions.

SOLUTION

Devma’s team of NetSuite architects and developers built a customized subscription module using native NetSuite records to generate and send customer-specific sales orders. A script was created to recommend a customized ordering schedule based on purchase history tailored to each dental clinic’s needs.

As part of Devma’s development services, a thorough business review of PureLife’s sales-to-customer process was performed and additional efficiencies were added to PureLife’s custom module. Not only did Devma improve PureLife’s customer service metrics, but warehouse operations were also upgraded as pick tickets and item fulfillments were automatically generated based on the customized sales orders.

Devma’s team of NetSuite architects and developers built a customized subscription module using native NetSuite records to generate and send customer-specific sales orders. A script was created to recommend a customized ordering schedule based on purchase history tailored to each dental clinic’s needs.

As part of Devma’s development services, a thorough business review of PureLife’s sales-to-customer process was performed and additional efficiencies were added to PureLife’s custom module. Not only did Devma improve PureLife’s customer service metrics, but warehouse operations were also upgraded as pick tickets and item fulfillments were automatically generated based on the customized sales orders.

Devma’s team of NetSuite architects and developers built a customized subscription module using native NetSuite records to generate and send customer-specific sales orders. A script was created to recommend a customized ordering schedule based on purchase history tailored to each dental clinic’s needs.

As part of Devma’s development services, a thorough business review of PureLife’s sales-to-customer process was performed and additional efficiencies were added to PureLife’s custom module. Not only did Devma improve PureLife’s customer service metrics, but warehouse operations were also upgraded as pick tickets and item fulfillments were automatically generated based on the customized sales orders.

4,000

Customers enrolled in PureLife’s susbscription program

25,000+

Sales orders automatically generated

1000+

Administrative hours saved

DISCOVER DEVMA

Hands-on NetSuite mangement to grow your business

Devma manages your Netsuite environment and provides custom solutions so your team can be more efficient and focus on achieving your company’s mission.

Let’s Connect